Key Responsibilities:
- Product Expert: Learn the details of our courses and lessons thoroughly to answer any questions from the team or parents accurately.
- Class Scheduling: Organize instructor schedules and manage batch timings to make sure every class starts on time without any technical hitches.
- Content Updates: Help improve our lesson plans by adding new ideas and fixing materials based on student and parent feedback.
- Quality Check: Regularly join or observe classes to make sure teachers are doing a great job, and students are staying interested.
- Student Support: Build good relationships with students and parents to keep them happy, helping them move from basic to advanced levels.
- Money Management: Handle student fees and payments, keeping a neat and updated record of all collections and scholarship details.
- Progress Reports: Collect feedback and create simple reports at the end of each month to show how the programs are performing.
Education & Experience:
- Graduated from a reputed private/ public university.
- At least 1 year of experience in the education sector, EdTech, or similar platforms.
Additional Skills:
- Proficiency in MS Office, email writing, PowerPoint, Canva, and ChatGPT.
- Self-motivated, proactive, and result-oriented.
- Fluent in English (both written and spoken).
- Freshers are discouraged from applying.
Think you’re a great fit?
Send your updated CV to:
recruitment@donsumdany.com
